Sarwaitz
Confidential — Costa Kreuzfahrten April 7, 2026  ·  AI Visibility Analysis
Generative Engine Optimization · German Market

Costa Has a
Visibility Problem
in AI Search.

We tested how 5 major AI models respond to 80 real cruise purchase queries across 8 German customer profiles. Costa appears in fewer than 1 in 5 answers — and almost never as the top recommendation.

18%
AI Visibility
Rate
#7
Rank among
9 cruise brands
Times costa.de
cited as source
Brand Comparison

The AI Leaderboard — German Cruise Market

AIDA and TUI appear 2.5× more often than Costa — and consistently rank in positions #1 or #2. Costa's average recommendation rank is 3.6. Only once across all 400 answer slots was Costa ranked #1.
Persona Breakdown

Where Costa Is — and Isn't — Visible

How often each brand appeared when that customer profile searched for cruise recommendations. Out of 50 possible slots per persona (10 queries × 5 AI models).

Costa's only meaningful presence is with price-conscious repeat cruisers. For families, spontaneous travelers, culture seekers, and luxury profiles — AI models simply don't mention Costa.
AI Model Breakdown

Costa Is Invisible Across Every Major AI Model

Out of all recommendation slots per model, this is how often Costa was included in the answer — across all 80 queries and 8 personas.

GPT and DeepSeek mention Costa in just 2% of all responses — the two models with the fastest-growing user base among German consumers in 2025. No single AI is an exception: Costa underperforms across the board.
Rank Distribution

When Costa Appears, It Lands at the Bottom

AI models typically recommend 4–5 brands per query. This chart shows where within those lists Costa appears — across all 72 times it was mentioned.

Costa was ranked #1 exactly once across 400 answer slots. In 62% of appearances it lands at rank #4 or lower — the last position in most AI responses, where attention and click-through drop sharply.
Source Authority

AI Models Don't Treat costa.de as a Source

AI models with web access cite domains as references when building their answers. Citation frequency is a direct signal of how "authoritative" a brand's website is in AI retrieval systems — and how often it gets pulled into the answer generation process.

aida.de was cited 259 times. costa.de was cited zero times. This is the structural root cause of Costa's visibility problem — not brand awareness, but domain authority in the systems AI uses to retrieve and rank information.
Real Evidence

You Can Verify These Results Yourself

All queries were originally run in German — the native language of the target audience. We have translated the prompts into English for this report. The model responses shown are direct excerpts from the actual answers returned during the analysis run on April 7, 2026.

Query — Eco-Conscious Family Persona
"Which eco-friendly cruise lines still offer good family programs?"
Perplexity #1 Costa Crociere — "Offers the environmental education program 'Guardians of the Sea' for ages 6–17, integrated into the Squok Club and Teen Zone, with LNG propulsion on ships like Costa Toscana…"
Claude #3 Costa Cruises — "Costa Toscana is one of the most modern LNG-powered ships in the Mediterranean, offering significantly improved environmental performance…"
GPT not mentioned Top answers: AIDA (#1), MSC (#2), Disney (#3)
Gemini not mentioned Top answers: TUI (#1), AIDA (#2), MSC (#3), Hurtigruten (#4)
DeepSeek not mentioned Top answers: MSC (#1), AIDA (#2), TUI (#3), NCL (#4)
Query — Sustainability Persona
"Which cruise providers have the most modern and eco-friendly ships?"
Claude not mentioned Top answers: Hapag-Lloyd (#1), Hurtigruten (#2), Ponant (#3), Viking (#4)
Perplexity not mentioned Top answers: AIDA (#1), Hurtigruten (#2), Silversea (#3), MSC (#4)
GPT not mentioned Top answers: Havila (#1), MSC (#2), Royal Caribbean (#3), AIDA (#4)
Gemini not mentioned Top answers: Silversea (#1), Hapag-Lloyd (#2), Ponant (#3), Explora Journeys (#4)
DeepSeek not mentioned Top answers: Viking (#1), Hapag-Lloyd (#2), Ponant (#3), Seabourn (#4)
Query — Loyal Repeat Cruiser Persona
"Best cruise lines for repeat guests with personal service and recognition on board?"
Claude not mentioned Top answers: Hapag-Lloyd (#1), AIDA (#2), TUI (#3), Cunard (#4)
Perplexity not mentioned Top answers: Hapag-Lloyd (#1), Regent Seven Seas (#2), Silversea (#3), TUI (#4)
GPT not mentioned Top answers: Hurtigruten (#1), Havila (#2), TUI (#3), AIDA (#4)
Gemini not mentioned Top answers: Phoenix Reisen (#1), Hapag-Lloyd (#2), Plantours (#3), TUI (#4)
DeepSeek not mentioned Top answers: Hapag-Lloyd (#1), Phoenix Reisen (#2), Cunard (#3), Holland America (#4)
Query — Family Organizer Persona
"Which cruise providers have the best childcare and family programs for teenagers?"
Claude #4 Costa Cruises — "Costa offers a solid youth program ('Teen Club' for ages 13–17) with Mediterranean routes and cultural offerings at various ports…"
Perplexity not mentioned Top answers: AIDA (#1), TUI (#2), Royal Caribbean (#3), MSC (#4)
GPT not mentioned Top answers: Disney (#1), Royal Caribbean (#2), AIDA (#3), NCL (#4)
Gemini not mentioned Top answers: TUI (#1), AIDA (#2), MSC (#3), Royal Caribbean (#4)
DeepSeek not mentioned Top answers: MSC (#1), AIDA (#2), Royal Caribbean (#3), TUI (#4)
How to Move Forward

Turn This Into a Competitive Advantage

We run this report on a recurring basis — weekly or bi-weekly, whatever fits your workflow. Everything below is included and can be adjusted at any time:

Let's talk about next steps.

We're happy to walk through the findings, define the right cadence, and outline first concrete steps to improve Costa's AI visibility.

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